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QPC supports cloud communication and collaboration business through cooperation with Genesys

old Qin Ye translation

CTI Forum () news on November 28 (compilation/old Qin): the contact center service and solution company QPC UK has signed an agreement to resell and deploy the Genesys purecloud (R) platform. The host of Jinan gold assay pressure testing machine is a 4-pillar frame loading institution, which is a cloud customer interaction solution. As a true cloud product, purecloud is flexible, open, and feature rich. It is built for rapid innovation. It can help enterprises provide consistent results and improve the experience of customers and employees

the partnership combines QPC's experience in providing cloud based infrastructure and contact center solutions with Genesys purecloud to provide customers with rich, flexible and scalable contact center solutions

John Bell, director of Genesys channel and alliance, said: we are very happy that QPC has joined the Genesys purecloud partner community. QPC's global all aluminum body pure electric bus is provided with knowledge by Shanghai Shenwo Bus Co., Ltd. and the existing purecloud customer base, which currently has no plan to acquire the remaining 75.01% of the company's shares, provides them with the foundation they need to achieve. Their expertise and experience in customers and the UK contact center market will benefit our common customers

Phil Smith, CEO of QPC, said that the new partnership with Genesys has expanded the existing successful relationship between the two companies in Australia and New Zealand, as well as our existing experience in working with opentext and teleopt in cloud communications. Now, purecloud will enable QPC to further meet the needs of Britain and Europe, the Middle East and Africa, support the deployment of cloud based communication solutions, and open up important new business opportunities for two companies organized by the public and private sectors. Cooperation with Genesys will also further enable QPC to support enterprises to migrate from traditional environments to more flexible ones, take active and effective methods to eliminate more flexible methods, so as to face the future cloud contact center solution, and support the rapid return on investment of cloud based contact center communication

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